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CRM for AC & HVAC technicians

Don't lose customers
a year after the install.

Log the unit once. After 12 months the system texts your customer for their annual service - on its own.

See the demo
47 shops already use it across the region - no card to start.
expiremate.com/crm⌕ Search customers
Active customers
247
+12 this month
Pending services
18
next 2 weeks
SMS sent
1,284
this year
Customer / Device
Location
Status
Marko Kovačević
Gree 12K · SN 8821-044
Belgrade
In 3 days
Jasmina Delić
Vivax H+ 9K · SN 7712-301
Novi Sad
SMS sent
Emir Prohić
Daikin Sensira 18K · SN 4401
Niš
Scheduled
LIVE · 4 minutes ago
SMS sent → Marko Kovačević
+381 64 234 567
Field-tested - AC technicians across the region
Klima-CentarStuden & CoHladCOMK ServisTermo-TechProAir
The problem

One AC unit. Five possible outcomes.

A typical small shop installs 200-400 units a year. What happens after 12 months? Either you call them one by one (and lose days), or - most often - you forget about them. And the customer calls the first technician they find on Google.

Without ExpireMate

Excel, a paper notebook, and - silence.

  • You keep install dates in your head or in a spreadsheet no one opens
  • 12 months later the customer hears nothing from you
  • The unit runs without cleaning, breaks down - and you get the blame
  • The customer calls another technician because you never reminded them
The average small shop loses 35-60% of potential annual services simply by not calling customers.
With ExpireMate

Log it once. The system does the rest.

  • Log the customer and unit when you install it - 45 seconds
  • On day 365 exactly, an SMS goes to the customer in your name
  • The customer replies YES - you see the appointment in your calendar
  • The customer stays yours. For good.
Shops using the system bring back 70-85% of customers for annual service. Same unit. Same technician.
How it works

Four steps. One minute per customer.

We don't ask you to change how you work. Just log the customer when you finish the install.

1. Log the AC unit

Customer name, phone, model, serial number, install date. Done in 45 seconds on your phone while you're still on site.

2. The system counts the days

A year later (or whenever you set) ExpireMate knows that unit is due for its annual service.

3. Automatic SMS

The customer gets a message in your name with the device details and an invitation to book. Personalized, not spam.

4. You book the service

The customer says YES - you see the slot in your calendar, show up, invoice. The system sets the next reminder.

What you get

Built for small shops, not corporations.

No bloated modules. Everything you actually need so you don't lose a customer - and nothing else.

Core feature

Automatic SMS reminder after 12 months.

The heart of the system. The customer gets the message exactly when they should - not a day early, not three weeks late. It carries your name, the unit details, and a clear call to action.

14:32●●●● 4G
Service: ExpireMate HVAC
Hi Marko, it's been a year since we installed your Gree 12K AC. Time for the annual service. Reply YES to book. - MK Servis
4 min ago
DAY 1
Install
+30
Follow-up
+180
Mid-check
+365
SMS service
+730
Repeat

Set it however you like - 6 months, a year, two. The system tracks each unit's lifecycle separately.

CRM

Every customer and every device.

Name, phone, address, AC model, serial number, service history. All in one place, searchable by anything.

Calendar

Booking without the hassle.

The customer says YES - you see an open slot, click, booked. Syncs with Google Calendar.

History

What was done last year?

Every service stays logged on the device. You know what you replaced and when, with prices. No one can dispute your work.

Mobile

Works on your phone. Works in the field.

Everything is built for techs who spend most of their time on site. Log a unit from your phone while the customer makes coffee. It syncs automatically when you get back to the office.

What losing customers costs you

Run the numbers for your shop.

Move the sliders. You'll see how much money evaporates each year because no one calls customers for their annual service.

How many units do you install a year?200
Average price of an annual service€45
What % of customers do you bring back now?35%

Shops with automatic SMS reminders average a 75% customer return rate.

Extra annual revenue
+€3,600
just from annual services you currently miss
Now
€3,150
With the system
€6,750
ExpireMate Pro costs €29/month. The extra revenue covers the cost with just 1 customers a month.
Try it now

Add a customer - see when the SMS goes out.

Live demo. Log a unit you'd install today - the system shows the exact date of the automatic SMS reminder.

New customer + unit
You fill this in once, after the install.
✓ Added · SMS will be sent
YOUR CUSTOMERS · 3 units● Live
Marko Kovačević
GREE 12K · Belgrade
in 3 days
14. Jun
Jasmina Delić
VIVAX H+ 9K · Novi Sad
in 11 days
22. Jun
Emir Prohić
DAIKIN SENSIRA 18K · Niš
11. Jul
in 30 days
"Before ExpireMate I tried keeping an Excel sheet three times - and gave up three times. Now I just log the unit when I'm done, and a year later customers call me on their own. My revenue jumped 40% with no extra work."
Nemanja Petrović
HladCO, Kragujevac · 3 crews · 380 units a year
Pricing

An investment that pays for itself in two customers.

No contracts, no hidden fees. Cancel whenever. SMS bundles are purchased separately - you only pay for what you send.

Start
For solo technicians
€9/month
up to 100 customers · SMS sold separately
  • CRM - customers + units
  • 12-month SMS reminder
  • Mobile app
  • Email support
Most popular
Pro
For small shops (2-5 people)
€29/month
up to 1,000 customers · SMS sold separately
  • Everything in Start
  • More users (up to 5)
  • Calendar + Google Sync
  • Custom SMS templates
  • Phone support
Network
For larger firms with multiple crews
€79/month
unlimited customers · SMS sold separately
  • Everything in Pro
  • Unlimited users
  • Dispatcher / crew scheduling
  • Per-technician reports
  • Priority support
SMS bundles - top up as needed
Valid on all plans. Unused SMS roll over to the next month.
Small
200 SMS
€29
€0.145 / SMS
Medium
1,000 SMS
€129
€0.129 / SMS
Large
5,000 SMS
€599
€0.120 / SMS
XL
15,000 SMS
€1,650
€0.110 / SMS
FAQ

Questions people ask us.

No. The message comes from your name (or your shop's name) and contains the exact details of their device - model, install date, recommended appointment. It reads as if you wrote it yourself. You can further customize the text on the Pro plan.
No. We send the SMS from our servers through certified carriers. You just log the customer; we handle everything else.
Replies arrive in your CRM in real time. You get a notification "Marko replied YES - book an appointment". One click opens the calendar and you set a time.
10 minutes for the basic setup. If you have an Excel sheet of existing customers, we'll import them for you - for free. Just send the file in any format.
No. A CSV export of all customers is always available, before and after cancellation. We don't hold you hostage - if you don't like it, you leave, and your data goes with you.
Yes. ExpireMate is a web app - it runs in any browser, and you can add it to your phone's home screen like an app. No app store, no installs.
Start today

Every day without the system is a day you lose customers you brought in yourself.

14 days free. No credit card. No contract. If you don't like it, cancel in one click.